Frequently Asked Questions
General Information
Emundus allows you to build forms and manage everything that comes after information collection: centralization of files, organization of juries, monitoring of evaluations, automatic communications to candidates, and a dashboard to manage your campaign.
Most of our clients are up and running in less than four weeks. But the real issue isn't the timeframe; it's what happens afterward. Our team supports you from day one: setting up your account, implementing your forms, and training your staff. And they remain available throughout your subscription.
Yes, we offer a free demonstration to introduce our solutions, answer your questions, and show you exactly how our tool works. You can schedule a meeting with our team for a presentation tailored to your needs! 😃
Features
The Emundus solution allows for extractions in various formats (Excel/CSV, PDF, ZIP), both individually (on a folder) or in bulk, thus giving our clients the ability to export their data in a few seconds.
Yes. You build your forms according to your criteria: field types, required attachments, display conditions, submission steps.
Each reviewer only has access to the files assigned to them. They rate, comment, and provide their feedback from their personal space, without access to other reviewers' ratings, if you prefer. You can track progress in real time from your dashboard.
Yes. Emundus allows you to manage several campaigns simultaneously, with separate teams, forms, juries and calendars for each.
Yes. You configure automatic communications at each key stage: confirmation of filing, acknowledgment of receipt, request for additional information, final decision.
Yes. Emundus generates dashboards and exports on application volumes, assessment results, processing times, and application file composition. Useful for your internal reports and partner reporting.
Emundus has an API and can connect with your business tools (CRM, student information system, electronic signature tools, etc.). Integration details are defined with our technical team during onboarding.
Use Cases
The evaluator interface is easy to use: an evaluator sees their assigned files, opens a record, rates, and comments. No training is required. Most people can master the tool in minutes.
Yes. You can configure as many steps as your process requires, with rules for moving from one phase to another, different juries at each stage, and tailored communications.
Whether you're a five-person foundation or a university processing thousands of cases annually, our solutions adapt to your reality, not the other way around. Your business teams take direct control, without involving an IT department. Larger organizations can go even further: integration with their existing tools, advanced access management, and multiple simultaneous campaigns managed by separate teams. The tool adapts to your needs.
Yes. Forms and interfaces can be configured in multiple languages, including English, to suit your users.
Hosting & Security
The data is hosted in France, on certified infrastructure. No data is transferred outside the European Union. Depending on your needs, we also offer a certified HDS (Health Data Hosting) hosting option as well as on-premises deployment for organizations wishing to maintain complete control of their infrastructure.
Yes. Emundus is designed to meet GDPR requirements: consent management, right to erasure, access traceability, and a data processing agreement. We are also committed to ISO 27001 compliance, ensuring a rigorous information security management framework. We can provide our compliance documentation upon request.
Only members of your organization that you have authorized, according to the roles you define, have access. Access rights are managed granularly: each user only accesses the spaces and folders relevant to them. Emundus does not use your candidates' data for commercial purposes.
Automatic backups are performed regularly. In the event of an incident, our teams can restore your data from the available backups. The details are specified in our service agreement.
Emundus guarantees a high level of service, with 99% uptime for platform access and operation, in accordance with our SLA. Scheduled maintenance is communicated in advance to minimize any downtime.
The company is ISO 27001 certified, ensuring a high level of information security. Connections are encrypted (HTTPS). Access rights management is granular: each user only accesses the spaces and folders relevant to them. Strong authentication options are available, including SSO (Single Sign-On) and MFA (Multi-Factor Authentication), for organizations that require them.